Welcome to the VapeZeus FAQ page. Here, you'll find answers to some of the most commonly asked questions about our products, services, and policies.
Products:
We sell a wide range of vape products, including e-liquids, devices, coils, and accessories.
We carry a variety of well-known brands in the vaping industry, including SMOK, Aspire, and Vaporesso.
Yes, we offer a selection of nicotine-free e-liquids for customers who prefer to vape without nicotine.
Yes, all of our products are sourced directly from the manufacturers and are guaranteed to be authentic.
Ordering and Shipping:
You can place an order on our website by adding the desired products to your cart and following the checkout process.
We typically process and ship orders within 1-2 business days. Shipping times vary depending on your location and the shipping method you choose at checkout.
Yes, we offer free shipping on orders over $50 within the United States.
At this time, we only ship within the United States.
Returns and Exchanges:
We accept returns on unused and unopened products within 14 days of purchase. Please see our Returns and Refunds page for more information.
If you receive a defective product, please contact us immediately and we will provide you with instructions on how to return it for a replacement or refund.
We do not offer exchanges, but you can return the original product for a refund and place a new order for the desired product.
If you have any further questions or concerns, please don’t hesitate to contact us. Our customer service team is here to assist you and ensure that you have the best possible experience with VapeZeus.